I Apologize on Behalf of Children’s

March 11, 2005

Oh wait. That’s the end. Let’s start from the beginning.

What’s worse than having your child treated as a possible abuse victim? The x-ray actually uncovering what appears to be abuse.

Oh, too far. That’s the middle.

Wednesday night, after I wrote, I had a fitful sleep with a vivid, recurring dream. I dreamt of a bespectacled (I always wanted to write bespectacled. Bespectacled. Bespectacled. Excellent.) man with grey hair and beard. I was arguing with him about the necessity and merits of doing the full body series of x-rays on any child with an unexplained head trauma. How many times does this actually uncover an abuse that you would not have otherwise suspected, I asked him. How many times does the child have no outward signs of abuse but just an unexplained head trauma that the x-ray helps you see actual abuse? 1%? He shook his head at me in a sorrowful disappointed fatherly-type way.

“No,” he responded. “More than 1,000 times a year.”

I felt awful that I was getting so upset about this. Surely it was worth our trauma and the unnecessary radiation to save these children. I then thought about this without the help of my dream invented old man.

Bullshit.

This is wrong. They need to fix this policy. Have we gotten to a point where in order not to profile people or waste more time in the insanely expensive world of medicine, that instead of asking questions of parents and the doctors that know them best, we just send them all to get x-rays to prove their innocence?

But when did it cross this precarious line? Why did I feel my rights as a parent were so needlessly violated?

I left for Children’s on a mission. Our child would no longer be treated as if he were a possible abuse victim. We would be vindicated quickly, get our MRI and get the hell out of there.

Oh, how wrong I was. The day I thought would be turned into top-5-worst-days-of-my-life.

I arrived at the hospital at quater to 8. Jen was tired. Really tired. She — forgive me Jen — looked awful. Hayes was great. He had slept well. In fact, our roomate a 2 year old with a chronic kidney condition, had not slept as well, but it didn’t seem to bother Hayes.

Jen told me that the x-rays had all come back without incident. No one was worried, she said.

Jen then told me she had spoken with the resident we had first met at Brighams. She had told the resident that she didn’t appreciate their diagnosis. That Jen had read the hair braiding case on the internet that they had mentioned as proof that small head trauma had caused said injury. It was not simple hair braiding but corn rows. On a two year old. It wouldn’t have been suprising if a lot of force was used. Further, if this truly was the case, then why was it not more common and why did no one know WTF was going on, Jen argued. The resident apologized (the first and least impressive apology of the day), saying that she hadn’t thought of it that way, and perhaps their diagnosis was off-base. She said the more experienced team would be in by morning and would discuss it with us then.

All the nurses were enamoured with HBomb, calling him cute. Stopping in to see him for no reason. Saying hi. Everyone loved Hayes. But when we asked when those nurses when the doctors were going to come, they were all strangely vague and noncommital.

Finally, we got a straight answer. Our medical group, Harvard Vanguard, had their own attending doctor, and everyone was waiting for him to come see us. They were a bit intimidated by him.

When he showed up at 11:30, I could see why. He was the craggly old veteran type who made statements that began with ‘In my 35 years…” He was very informative, but seemed at times to be more interested in hearing himself talk. I was not going to let this guy make us feel worse. I asked him about the necessity of the xrays. He launched into what would become the staff matra: “If you can pull yourself away from this personally…” No I can’t. Anyway, he explained that the radiation from one x-ray is really not much worse than spending a day in Boston. Ok, that wasn’t that bad, right?

“I ‘ll cut to the chase, I’m a very straight forward man,” he said to us. “There is a slight abnormality in the X-ray of the tibula. A slight abnormality. One that could be caused by inflicted trauma. We will need an additional x-ray of that to take a look.”

To borrow a phrase from Jon Stewart, whaaaaaaaa aha ah at?! How could this continue? How could they find something that makes Hayes look like an abused kid” Whaaaaaaaaaa aha ahaaha?

We were stunned. The doctor continued with, “This is not a popularity contest. Everyone here thinks you both are great, but when there’s signs of…” I turned off. I tuned back in for: “There was this scruffy woman in here a while back….blah… blah… DSS and the police got involved…. blah… blah… blah… turned out an uncle had tripped and his knee had landed on the babies head and he hadn’t told anyone!”

And what the fuck did that have to do with us? Were DSS and the police going to get involved? How could this be happening? I felt like I was on one of those Hallmark channel or Lifetime (not that I watch those, I actively block that channel with my cable parental controls) movies starring the mom from Growing Pains. This couldn’t be happening. This was happening.

We were both instantly transformed into jello. My brain started racing. I have a weird reflex in my ankle, one that caused my last doctor to collect the entire office staff to see it in action. I asked the doc if this could be heriditary, and if so, perhaps it was the cause of this irregularity. He scoffed at me and proceeded to launch into an explanation of how reflexes work. Before he left he told us that he had asked his good friend, Mark R. Proctor, MD, a neurosurgeon at Children’s to take a look a the CT scan. He said that he really trusted his opinion, and perhaps it would shed light on this situation.

From there we were shepparded down to the radiology department for the MRI and the x-ray. Things were still sinking in. How could this be happening? They put us in a little room with a nurse who was very nice.

Hayes was bawling. Part of the MRI procedure is that the patient can’t eat for 5 hours prior. I’m sure this generally doesn’t pose a problem for most adults, but for a 6 week old that loves to eat and his parents… this was hell. Not to mention Jen and I were on the edge.

The nurse asked us if we wanted to be in the room with Hayes, went through the things we couldn’t have on us to be in the room and made us fill out more paperwork. Two more nurses entered. There was a loud commotion outside the door. Hayes was bawling, The nurses announced that they would have to make another IV pick, as the one that took them three tries the night before was no longer working. Jen’s eyes glossed over. Hayes bawled.

“I can’t be in the room with him,” I announced to no one in particular. “I need to get out of here.”

“Me too,” Jen chimed.

The nurse looked like a deer in the headlights.

“Oh you can go wait in the waiting room, and we’ll come get you.” She said, as Hayes struggled on my lap to get away from the nurses proding him.

“I need to go now.” Jen said. I handed Hayes to the nurse and got up with Jen in tow. We barely made it out of the room before Jen started to cry uncontrollably. I wrapped my arms around her and began to cry too. We stood in the middle of the hallway crying. The anesthesiologist who had been attending to us walked by.

“Are you ok?” she asked.

“This whole thing has been atrociously awful!” I snapped back.

We tried to find the waiting room, but were too far preoccupied in thought. Another nurse found us, as we were now crying uncontrollably in a much more public place.

“Do you need a sedation room?” She asked me. At least I think that’s what she said.

“No!” I snapped, clutching a crying Jen in my arms. “Get away from me.”

The nurse looked frightened. I thought it best to find that waiting room, so we stumbled down the hall until we came to it. We sat down. Jen was bawling. A family came in with twins and a 3 year old girl. The kids stared at us, smiled, talked. Thank god for them. I brightened up a bit and tried to pull myself togther. Tears still streamed down Jen’s face. There was going to be hell to pay when they vindicated us. They need to change this policy. A sign next to the door had a photo of a smiling kid with a caption that read something like, “We want to make this experience great for both children and parents.” Bullshit.

“Are you Hayes’ parents?” A male voice asked.

I looked up to see a doctor in the doorway.

“Yes.”

“I’m doctor Proctor, a neurosurgeon here at the hospital. You’re attending physician asked me to look at Hayes’ CT scan. Everything looks fine. It’s a subgaleal hematoma. The cause was very likely cephalohematoma caused by the long labor. Typically it’s noticed shortly after birth and is absorbed back into the body over time. It’s not very common for this to happen, but we see these things about once a month.”

We were stunned.

“Your the person we’ve been waiting to here from!” Jen blurted.

“Then why are they treating him like an abuse victim?” I asked.

“Sometimes Social Services get’s a little too worked up about those things,” he scoffed. “This was not caused by you. I will go to the mat for you on this.”

To the mat. With that, he left.

“Maybe he’ll call them and tell them to back off.”

“Yah, right.” Jen said. “Do you really think he’d do that?”

“That’s what I’m going to think, because that’s what I want to think.”

But what a really wanted was an appology. A good one.

Suddenly, my head snapped to the right. I heard Hayes crying. There were lots of babies crying. But I heard Hayes. Anyone who has ever had a baby in room full of babies knows what this is like. Jen heard it to. Several minutes later, they came to bring us to the recovery room. Hayes was in there, all doped up. The nurse explained that it usually takes several doses of the Nebutal to put a baby to sleep, but with Hayes it took just one. They said he must be really tired. Duh.

After a few minutes they escorted us back up to our room. Finally, after 30 minutes or so, the second social worker came in.

“You look really exhausted, “she said to me.

“I’m done,” I responded. “You can talk to my wife you if need information. But you don’t want to talk to me.”

I had had it with this shit.

Jen explained what had happened. How we felt we were mistreated and mislead and never quite given the whole story. The social worker used the hospital mantra again, “if you could just take yourself away from the situation…” That’s about when I snapped.

“No! No, we can’t Everyone keeps saying that. And we can’t. You probably couldn’t either. We’ve done nothing wrong, yet everyone is treating us with what seems like sacharin sweetness.”

This sent the social worker into defense mode. What were we worried about, that they would call DSS? No one has thought that (not true). Everyone here thinks you are doing great.Blah, blah.

I took it upon myself to explain to her what I think they should do to make this easier on parents. I’ve had more time since to think about it and I would ammend it. Much like Hayes’ prognosis was constantly ammended. I told her that they took away our ability to ask informed questions. I told her that we felt taken advantage of. That no one really explained what was going on and why. They kept giving us the vague answer of “this is sort of SOP.” I told her they needed to have a sheet to give to parents that not only explained the possible abuse procedures, but also told us why they did it. I also told her I wanted statistics about how many abuses this kind of thing uncovers when there is only one sign of trauma without any sort of bruise or anything else that makes it look like it was abuse. Finally, I told her we took this personally. And asked her how any good parent wouldn’t.

That’s when the tide turned. She said she would talk to the doctors and figure out what was going on and give us a timeline. And she did. Our attending physician was going to be back in two and a half hours to discuss the findings. We would have to wait until then, but she would do what she could to speed this up.

Before our attending returned, a resident showed up with the findings. No brain problems. Everything up there was fine. No fracture. Everything down there was fine. I launched into my plan to make this sort of thing easier on scared parents. He listened. Tried to explain why they had done it and appologized.

But the best was yet to come.

Our attending showed up.

“What have you heard?” he asked.

We told him.

“Yes. Everything is fine. The takeway here is that his brain is completely normal. I would like to appologize to you on behalf of Children’s Hospital. You can thank Dr Proctor for this. He called me after he met with you and told me to call off the dogs. I want to appologize on behalf of the entire emergency room team. They could have easily called the neurosugeon, and should have when they found out this wasn’t brain trauma. That’s what needs to be done. They will be hearing from me and this is going to change. You might not believe it, but I was the first person to run the emergency room here. We’ve all learned something here from this. In my 35 years I have never seen a subgaleal hematoma manifest itself in this way.”

He went on and on and on… then said “We’re discharging you.”

HOORAY! VINDICATION!

We got home last night about 6PM. To celebrate we had a 1979 Chateau Cos D’Estournel and a 45 day old Hayes. The Cos D’Estournel was excellent. Hayes, well, he is the best.

35 Comments »

  • MetroDad says:


    Crazy story, man. I’m so sorry you had to go through something like that. I can’t imagine how tough it must have been. But thank God that Hayes is ok. And thank God you had that bottle of Chateau Cos D’Estournel lying around. Personally speaking, nothing makes me feel better than a good Bordeaux from St. Estephe. We’ll have to crack one together sometime.

  • Scott Vandehey says:


    I am so sorry that you had to go through all this. I’ve been reading your account of this for the last few days, and it’s absolutely horrific.

    I’m very glad that everything worked out for the best, and I hope that the hospital follows through on it’s promises to change the procedures.

    Good for you for sticking to your guns and not letting the hospital just bully you into a corner.

  • Cameron says:


    Holy. Fucking. Shit.

    Good news on Hayes though. STOP FREAKING OUT YOUR MOMMY AND DADDY!

  • Genuine says:


    Whew I’m spent after reading that….

    I think I need some wine now.

  • adamg says:


    I cannot believe what you went through. And I am so glad it’s over!

  • Universal Hub says:


    They have their baby back
    Yesterday, I linked to Eric’s account of his son’s admission to Children’s Hospital. You just have to read today’s conclusion - what they went through will just take your breath away (fortunately, th

  • Learning The Lessons of Nixon says:


    Eric experiences every parent’s fear about bringing their child to the ER
    Eric at Morediapers.com experiences every parent’s fear about going to the ER to get medical attention for their child — they get shoved into the system that evaluates parents as potential abusers:

    More Diapers. Eric Sagalyn’s quest for modern f…

  • carpundit says:


    I am very happy for all three of you that you are safe at home, where you belong.

    At any point, did you consider simply picking up your son and walking out with him?

  • More Diapers. says:


    Yes… yes we did. But we were caught between a head bump and a hard place. Plus we thought they may not let us leave.

  • Brian says:


    When our daughter was born, I had nightmare visions of being in this EXACT same situation. Luckily for us, nothing of the sort ever took place, but you have confirmed for me what I feared then — that the system is pathologically damaged. My deepest sympathies to you on what must have been Kafkaesque beyond recognition, and congratulations that the outcome is mostly without lasting harm for you or your new son. May the rest of his babyhood be free from this.

  • Miki says:


    Wow!! Sorry that you had to go through this nightmarish experience. It seems to be getting more and more typical of emergency room experiences. It’s understandable that they want to monitor things and make sure a kid is OK, but this was really going way overboard. Anyhow, on a much brighter note, I’m glad Hayes is OK.

  • Meredith says:


    Phew. Double phew. I sat hear and shed tears over this. What a happy ending for the three of you…

  • Crystal says:


    I’m so sorry you had to go through this, especially with your son being so young. I’ve been interrogated by hospital staff, accused, humiliated, and otherwise tormented in a similar fashion, and the end result was my fear of calling 911 when my daughter was injured last Novemeber. I was certain they were going to say we hurt her, and take my children. No parent should be afraid to call 911 when nessicary, but I was, because I had previously been treated like an abuser when I hadn’t done anything wrong.

  • paulconrad says:


    holy shit, that’s the longest post I’ve ever read

  • Matthew says:


    Thank God everything turned out okay. I’m really impressed the way you and your wife stood up to the medical staff. Now, go watch H-Bomb sleeping.

  • paulconrad says:


    You are dead on when you said they take away your abaility to ask informed questions.

    When we went for our first ultrasound they spotted matching chordoid plexus cysts in our baby’s brain. They told us, with zero bedside manner, how it might be nothing, or it could be trisomy 18. After we asked what that was we totally fell apart. As if he had said “Could be nothing, could be a severly mutated brundle-fly.. who knows? Not me, I’m just the one who has to tell you.” Much later, online, we start to realize it’s probably not nearly as serious as it was pitched to us. Regardless, we went through an amnio just to make sure.

    Angela had to be induced at the 41st week. She was having pain so they gave her 75mg demerol, which totally incapacitated her. At that point her normal contractions changed, the baby’s heart rate started “dipping” during each push. They used this excuse to corner us into a caesarean.

    Two days after birth some Dr. we had never met comes into the room while Angela’s parents are there and tells us very quickly that they noticed she has a “hole in her heart”. Today, at this point in time we’re thinking this isn’t going to be a big deal, it’s developmental, but at that time I wanted to break a hospital chair over his head. Medical science is advanced, but what about the people who administer it? All this has done is reinforce the feeling I get when I drive past hospitals. We’re lucky compared to what some people have to endure - my sister is dealing with infant crohn’s disease.. They are always at the emotional breaking point and have to deal with drs and hospitals every day.

  • Dan says:


    I’d file a suit. Don’t even worry about a lawyer; you can do it yourself. Not that you’re going to win (or even go to trial). It just that it will increase the doctor’s malpractice premium.

    They clearly deserve it and will hopefully think twice before treating other parents this way.

    [And make sure to file a formal complaint with the hospital and ask them to review the procedure in this case.]

  • Cameron says:


    Dan is right, most hospitals have something that amounts to an ombudsperson and a formal complaint mechanism.

    They seemed far more interested in proving that you had done something wrong and much less interested in helping Hayes.

  • David says:


    Dan’s right - start suing and start now. Every one of those nurses, doctors, whatevers should have the fear of paying for the H-bomb’s grandchildren’s collage educations sued into their psyches.

    After going through three pregnancies and deliveries (well, my wife did, but I was there you know), I’ve come to the conclusion that they are all more interested in not getting sued than they are in caring for you and your child.

    So sue the bastards.

  • Dan says:


    Wow. I didn’t even read the entry below until now. 20 X-Rays for no medical purpose? That’s a lot of radiation exposure. And for no medical reason.
    IMHO, while it will be a pain in the ass, you owe it to all future parents at this hospital to file a malpractice suit which names every doctor involved. Or else they’ll keep doing it.

  • Dan says:


    Sorry to keep posting, but you should make sure to include the resident. They have to go and answer before committees at the hospital when they’re sued. At least the hospital will have to confront it (and trust me, they won’t think about this tomorrow if you don’t.)

  • Jennifer says:


    I think it might be a good idea to write a letter to the head of the hospital. Your concerns must be addressed, and someone needs to know about this situation. I am so glad that Hayes is well with no real health issues.

  • modern day dad says:


    Hospital nightmare.
    I was catching up on my dad blogs last night and I came across an absolutely harrowing story from Eric at MoreDiapers. He and his wife found a bump on their son’s head, which (although it mercifully proved to be

  • Jody says:


    Oh thank God! I’ve been following this horrific saga and if you make this easier for one other family by standing up to them and telling them how WRONG their procedures are, you are a hero. Now go give that baby some cuddles from me!

  • Mark says:


    Ugh, as if I wasn’t freaked out enough about the prospect of becoming a parent just from the nonstop sleep/crying issues. I can’t imagine going through an experience like that. You guys handled it in a really mature and responsible fashion, harrowing as I’m sure it was to go through. To all those who are saying sue the hell out of everyone though…that’s part of what’s got the system messed up, is the fear of lawsuits 24/7. My dad’s a well respected and recently retired OB/GYN here in AZ and he is totally pissed at how his hands were tied alot of the times in dealing with patients because of the fear of malpractice suits. By all means, go through all the formal channels you need to in order to make sure the hospital knows things are messed up. But filing more lawsuits is the least thing we need in this country, and especially not in the medical field.

  • carson says:


    I am so glad that things turned out ok, that H is fine and you found the exit. They should definitely eat the charges for that stay. If you are looking for non-lawsuit ways of complaining, try filing a complaint with your insurance company regarding the hospital. This works really well if you are with a huge insurer, and the hospital wants the PPO contract, but will make them notice anyway. After all, the insurance company has the $$. (They aren’t charging you for those stupid x-rays, I hope.)

  • Nabeel says:


    I’ve had to go to Children’s once already with our three week old, and I now consider myself incredibly lucky it went smoothly. I will certainly file this away should we find ourselves there again.

  • Elizabeth says:


    Contact info for the Globe science staff is at https://bostonglobe.com/aboutus/contact/default.asp?fld=cat&crit=Health_&_Science&exact=y

    Good luck.

  • steve says:


    Good Lord, Eric, how did I overlook this post? I am so sorry for what your family went through, but I’m glad that Hayes is okay. It sounds as though you handled yourself fabulously. Here’s to better days…

  • AdventureDad says:


    Sorry to comment so late but didn’t see this post until now. What an awful experience! Upside is that they will hopefully change the procedures to make it more clear for the next poor kid that comes in with similar problems.

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